What interchange is

  • Interchange is generally paid through the acquiring side of the transaction to the card-issuing bank.
  • Rates vary by card network, card product, merchant category and transaction characteristics.
  • Consumer rewards cards, commercial cards, ecommerce transactions and keyed transactions can qualify differently.
  • Processor markup is separate from interchange and should be evaluated independently.

Why transactions qualify differently

  • Card-present versus card-not-present entry method can affect qualification.
  • Missing required transaction data can cause some transactions to downgrade.
  • Late settlement or inconsistent capture behavior can affect certain qualification categories.
  • Commercial cards may require Level II or Level III data for more favorable eligible categories.

Ways merchants may reduce avoidable cost

  • Use the correct payment method for the transaction environment instead of keying cards unnecessarily.
  • Settle transactions on time and review batch procedures.
  • Capture accurate AVS, tax, customer and commercial-card data where supported.
  • Confirm the gateway and processor actually transmit the fields your system collects.
  • Review transaction-level reports to identify recurring downgrade patterns.

Separate interchange from processor markup

  • A lower quoted rate does not always mean lower total cost.
  • Interchange-plus pricing can make processor markup easier to identify.
  • Monthly statements should be reviewed for network fees, processor fees and qualification changes.
  • A useful analysis compares effective cost by card type and transaction category, not only the monthly average.

Use data before changing processors

  • A statement review can reveal whether cost is caused by interchange, processor markup, transaction behavior or missing data.
  • Technology limitations may matter more than the processor name when the gateway or software drops important fields.
  • The best first step is to identify where cost is occurring before making a system change.